FAQ

1. When will my order arrive?

Most orders arrive in 5–10 business days. After your purchase, you receive a tracking number by email. You can check your delivery status anytime.

2. How does shipping work?

We ship from trusted warehouses. All packages come with secure packaging and tracking. If any delay happens, our support team will help quickly.

3. Do you offer free shipping?

Yes! We offer free shipping on all U.S. orders over $50.

4. What if my product arrives damaged?

No worries. Just send us a picture within 48 hours, and we will replace it or refund you immediately.

5. Can I return my order?

Yes. You have 30 days to request a return. Items must be unused and in original condition. Just contact us and we will guide you step-by-step.

6. What is your refund policy?

After we receive your return, refunds are processed within 3–5 business days back to your original payment method.

7. Is my payment information safe?

Yes. We use SSL encryption and secure payment partners to keep your data protected at all times.

8. Can I cancel my order?

Orders can be canceled within 12 hours after purchase. After that, the order is already being prepared for shipping.